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Policies
Our primary goal is to make your online
purchasing experience convenient, quick and secure. To help accomplish this goal, we have
developed the following "no-nonsense" policies:
Alterations
We custom hem trousers to your inseam measurement. You
specify your inseam length when you add trousers to your shopping cart. All other items
are factory hemmed to standard sizes. See "Size Charts" for more
information.
Returns
We accept the return of any item that has not been used and
is still in the original packaging. Before sending, please call (619) 233-0227 to
get a return authorization number.
Shipping
We ship our orders via the US Postal Service only. We offer free delivery
on orders of $68.00 or more. If an adjustment is made to your order, the delivery
charge, if any, will be based upon the adjusted total. We will deliver via Priority Mail upon your
request. Most orders are processed and shipped
within 72 hours. Out of stock or special order items will require more time. Special order shoes, for
example, will require two to three weeks for delivery.
Sales Tax
Sales tax is generally not required on orders that do not exceed your uniform
allowance. The transaction privilege tax (sales tax) will be collected on orders from
Arizona residents.
Sales tax may be collected on the amount of your order which exceeds your uniform
allowance if you live in a state that requires the collection of such tax. Sales tax is
collected for all states except AK, DE, HI, MA, MN, MT, NE, NH, HN, ND, OK, OR, PA, RI,
SD, VT and WY. For residents of CT, sales tax is collected on the amount of your order
which exceeds your uniform allowance by $75.00.
You do not have to calculate the sales tax. We
will apply the appropriate sales tax to your order, if applicable, and include it in your
invoice when your order is shipped.
Pricing
Our Internet prices are discounted and significantly lower than most authorized
postal uniform dealers. Our prices are subject to change at any time without notice. We
review the pricing on each order and reserve the right to correct inaccurate pricing
before an order is shipped. If inaccurate pricing is found, we will notify you before we
ship your order.
Stock Numbers
The stock numbers listed on our website are used by us to identify the associated
item. In many cases, our stock numbers are equivalent to certain manufacturers' stock
numbers. This does not mean that we are limited to supplying only one particular brand
from one particular manufacturer. We will always search out the best bargains on approved
merchandise at the highest quality available and freely substitute lower cost brands in
order to keep our prices low. If you require a certain brand, please be sure to specify
your requirements when you check out. If we are unable to meet your requirements, we will
notify you before we process your order.
Privacy
We ask for information that is required to obtain
authorization from the USPS Uniform Program to process your order. In addition, we ask for
billing and shipping information. We may, from time to time, ask for information related
to feedback in an online survey, offer or subscription to a
newsletter or mailing list.
The information you provide is kept confidential
and used to support your customer relationship with us. The information
provided by you is not disclosed to any outside organization unless required by law or
other regulatory authority.
Like many companies, we use "cookie"
technology to keep track of your shopping cart and pages visited. The cookie does not
contain any personal information about you and is not used for any other purpose.
We also collect certain information from
visitors and customers of our website, such as Internet addresses. This information is
logged to help diagnose technical problems, improve the quality of our service and
administer our website. Aggregate usage and volume statistics may be provided to third
parties.
Our website links to other websites. We are not
responsible for the privacy practices or the content of these websites. Please check the
privacy policy of any website you visit.
Security
We have security measures in place to protect against the loss, misuse or
alteration of information under our control. When accessed using an SSL capable browser,
your order is processed on a secure server and your information is encrypted for maximum
security. We use a secure server environment, encryption, unique user names and passwords,
and other advanced technology to prevent interference or unauthorized access.
Communications
If you do not wish to receive future communications or offers from us, please send
an email to customer service or
a letter to:
Optout - PostalUniformStore.com
633 16th St
San Diego, CA 92101-7026
To contact us for any other reason, please send
an email to customer service
or a letter to:
Service - PostalUniformStore.com
633 16th St
San Diego, CA 92101-7026
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